Dear students,
the winter semester 2026/27 has started, which means your Deutschlandsemesterticket has to be ordered again. The ticket is not renewed automatically: you need to place a new order every semester, even if you already had the ticket in the app last semester. We are currently receiving a lot of questions about this, so here is the most important information at a glance.
How to get your ticket
- Order the ticket at abo-antrag.de: select HTW Berlin, log in with your HTW account and complete the order.
- Open the S-Bahn Berlin app, go to “Mein Abo” in the menu and log in there with your HTW account as well.
After ordering, it can take up to 72 hours for the ticket to appear in the app. As long as it is not displayed there, you cannot show it during a ticket inspection. So it is best to order right away:
Ordering does not work?
We asked HTW’s Student Services. In their experience, it is almost always due to one of two reasons:
- The ticket has not yet been ordered for the new semester via the order link.
- Re-registration for the winter semester was completed very late.
Some background: HTW only transmits your data to S-Bahn Berlin after you have re-registered, and this can take about 24 hours. If you re-registered only recently, wait a day and then try ordering again.
If you still cannot order the ticket, contact HTW’s Student Service Centre directly. They will look into your case and pass it on to the IT centre if necessary. For technical problems with the app, or if the ticket is still not displayed 72 hours after ordering, S-Bahn Berlin can help you via its contact form.
Best regards,
Your AStA